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Sellers FAQs

Why choose nu-move to sell your property?

Selling your home can be a very expensive process with traditional fees that can range from 1% - 5% of your final selling price, our selling fees can save you a huge amount of money in the process. By keeping our overheads low we can afford to pass on the savings to you through our various flexible selling packages. We are an online estate agent offering all the services of a traditional High Street Estate Agent (including a free property valuation) and we get your property on the major portals at a fraction of the cost. You can expect to receive an uncompromising level of service.

Why are your prices so much cheaper than other agents?

As an online estate agent we do not have an expensive high street presence and we can afford to keep our overheads low. All of our prices are kept simple and are inclusive of vat, there are no hidden charges and we are fully transparent as to what is included in each selling package.

How do I instruct nu-move to sell my property?

Selling your home online through nu-move is simple, select the selling package that suits your requirements and follow through the payment process. If you are unsure what selling package would benefit your property type our team are available to assist you on 0330 223 0331. Our office hours are Monday to Sunday 8am until 8pm.

When do I pay my fees and how do I make payment?

Fees are payable in accordance to the selling package you have chosen via Debit/Credit card or your PayPal account, the balance where applicable will be collected from your original payment method via Debit/Credit card or your PayPal account and requires you to enter into an agreement to pay when any of the following occurs, whichever happens first:

  • When the property sells and the legal process is complete
  • If the property sells through another estate agent
  • If you withdraw your instructions for us to market the property
  • Twelve months from the date when you agree to use our services

Fees on the Classic Package require no upfront payment and requires you to enter into an agreement to pay when any of the following occurs, whichever happens first:

  • When the property sells and the legal process is complete
  • If the property sells through another estate agent
  • If you withdraw your instructions for us to market the property
  • Twelve months from the date when you agree to use our services

Will my property be on Rightmove?

We market all properties for a minimum term of 12 months on nu-move as well on our extensive network of over 700+ property websites including Rightmove, Primelocation, and Zoopla etc. depending on the selling package you have chosen.

What’s a Rightmove/Zoopla premium listing? Will a premium listing benefit me?

A Rightmove or a Zoopla Premium Listing is an enhanced listing which alters the way your property advert appears on viewers’ initial search results. Instead of displaying a single image that you would normally expect to see, a premium listing is highlighted and displays a greater number of photos so that it stands out amongst other listings, it is a great way to entice viewers to click on your listing. Rightmove data reveals that properties with a premium listing receive approximately 35% more people clicking through to view a listing compared to one without and early results on premium listing trials done by Zoopla show 70% more page views on average and twice as many enquiries generated than standard listings.

How long does it take for my property to be listed online?

We aim to have your property listing ready for your approval within 5 working days of your instruction. One of our team will contact you to arrange a home visit and provide your free home valuation. After your home visit we will finalise the details of your listing ready for your approval within 3 working days, and will then publish this online once you have confirmed you are happy with everything.

Who will visit my property? Do I have to take my own property photos?

A nu-move property expert will visit your property. All our property experts have local property knowledge and are qualified to take professional photos, floorplans and compile property descriptions. You can provide your own description and photos provided they are representative of your property which our property expert will confirm on the home visit. Property details are forwarded to vendors for review and approval before the details are submitted live online.

My property is already on the market. Can I instruct nu-move as an additional agent?

Yes, you can still instruct nu-move. You can choose to instruct us straight away and set the date for your listing to start as the day your current agreement comes to an end. You can also instruct us as an additional agent, subject to the terms of your existing agency agreement. You may be liable to pay them multiple agency fees and/or still have to pay the agent if you sell through us.

Do I have to have an EPC? How long does an EPC last for?

In general an EPC report will be required to market a property for sale, although some buildings are exempt from having to have one (e.g. listed buildings). If your property is not exempt an EPC report is obligatory. An EPC lasts for 10 years from the date that it was purchased. Please note if you already have an EPC you do not require another unless you have made some energy changes to your property.